• Advertising End Date:
    Closing date: 13 October 2026
  • Location
    Nottingham
  • Department
    Administration, Customer Service, Facilities
  • Division
    Telecom
  • Advertised salary
    Competitive, plus benefits
  • Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.  

    Where will you be working? 

    At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.  

    We deliver full network cycle services for fixed, private and mobile operators.  

    This role is in our Fixed networks team, our team is responsible for providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks across the Group. Want to come and be a part of it?  

    What will you be doing?

    You’ll play a key role distributing non-compliance notices, issuing cost charges, and resolving supplier disputes using your knowledge of legislation. Your responsibilities will include validating and forecasting charges, managing the shared inbox, and developing supplier performance dashboards. You’ll work closely with clients, suppliers, and highway authorities to ensure accuracy and compliance, and take an active role in mitigating Section 74 charges. From generating reports and attending stakeholder meetings to driving effective dispute resolution, you’ll help deliver results and keep our operations running smoothly.

    What you’ll bring

    We’re looking for someone with experience in Streetworks coordination, ideally within telecoms or utilities. You’ll know your way around FPNs, Section 74/72, and defect management, with a solid grasp of CoP and Red Book standards. Strong communication, organisational skills and the ability to prioritise tasks are essential, as is confidence liaising with internal teams, authorities and subcontractors. Critical thinking, practical problem-solving, and proficiency with relevant Streetworks software are all important—telecoms infrastructure knowledge is a bonus.

    What’s in it for you?

    We offer a range of benefits designed to support your life in and out of work, some of which include;  

    • Matched or contributory pension scheme  
    • Online GP service, 24 hours a day, 365 days a year
    • Employee assistance programme 
    • My Rewards portal, access to 1000’s of retail discounts   
    • Life assurance  
    • Cycle to work, salary finance and give as you earn schemes  
    • Enhanced maternity, paternity leave and adoption leave 
    • Reward and recognition scheme  
    • Recommend a friend – get rewarded for introducing people to us! 

    In addition, this role offers

    • Discretionary bonus scheme  
    • 25 days annual leave plus bank holidays   
    • Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more

    About us 

    We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.  

    Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. 

    • We’re responsible and go further for our people, clients, communities and the planet 
    • We’re open and seek new and better ways of exceeding expectations 
    • We’re together and as one team; the whole is greater than the sum of the parts 
    • We’re ambitious and embrace opportunity, to lead essential infrastructure services for life 

    Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. 

    It’s an exceptional time to be a part of M Group. 

    #MGROUPT

     


     


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