Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Technology & Communications Division, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
This role will be supporting our Fixed Networks Division, you’ll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.
Want to come and be a part of it?
What will you be doing?
Join M Group Ltd’s Technology and Communications Division as an Account Manager within our UK Fixed Network business. You’ll support a varied client base, acting as a trusted point of contact and building strong, lasting relationships.
You’ll manage existing accounts, ensuring high service standards while identifying opportunities for growth. You’ll also help spot and shape new business opportunities, working collaboratively across teams to drive success.
Our work covers the full lifecycle of next‑generation network delivery from planning and design to build and maintenance, including civil installation, cabling, splicing, connections and network improvements.
This role suits someone who enjoys relationship building, problem-solving and working collaboratively in a steady, supportive environment. We offer ongoing training and development to help you grow.
What you’ll bring;
You’ll bring a calm, considered approach to understanding our business and services, building insight over time to identify opportunities that support our long‑term growth. You’ll lead selected bids end‑to‑end, support fellow bid managers, and produce high‑quality proposals and presentations in collaboration with wider teams, including Marketing. Your market insight will shape future services, and you’ll represent the business confidently at key events.
Client & Account Management
You’ll develop strong relationships with existing clients, becoming their trusted point of contact. By understanding their structure, challenges and goals, you’ll spot opportunities to expand our work and ensure we engage at the right time. Working closely with Commercial teams, you’ll help guide client strategy, manage leads and maintain a clear focus on contract scope and growth.
Collaboration & Delivery
Partnering with Commercial and Operational teams, you’ll support live contracts, manage issues calmly and protect our reputation. You’ll share client insight with senior leaders and ensure messaging stays aligned across Business Development and Account Management teams.
• Experience in telecoms or large-scale infrastructure
• Confident producing reports, bids and senior presentations
• Strong commercial awareness and negotiation support skills
• Clear, confident communicator with high emotional intelligence
• Detail-focused with strong written and numerical skills
• Proactive in business development and committed to great client service
• Full driving licence (travel required)
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers;
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Private health care and health care cash plan for you
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend – get rewarded for introducing people to us!
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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