Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
This role will be within our Fixed networks team, you’ll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.
Want to come and be a part of it?
What will you be doing?
At M Group, we're helping build and maintain the networks that keep people and businesses connected. We're looking for Field Managers to join our Telecoms team and play a key role in leading our field operations. We have opportunities available across Yorkshire, North Anglia and the Midlands, with one Field Manager required in each location.
In this role, you'll be responsible for supporting our engineers to deliver safe, high-quality work while ensuring operational targets are achieved. You'll lead by example, provide coaching and guidance to your team, and make sure work is completed in line with both company and client expectations.
As a Field Manager, you'll:
- Lead, coach and support a team of engineers, helping them develop their skills and achieve their full potential.
- Ensure work is completed safely, efficiently and to the highest standards every day.
- Provide guidance and support when challenges arise, helping the team find practical solutions and maintain productivity.
- Support the onboarding of new team members while ensuring leavers are managed efficiently and professionally.
- Monitor team performance, recognising success and identifying opportunities for improvement through regular feedback and coaching.
- Promote a positive team culture by keeping colleagues informed, engaged and aligned with business objectives.
- Champion health, safety and wellbeing, ensuring all policies, procedures and safe working practices are followed.
- Investigate incidents, identify root causes and implement improvements to reduce future risk.
- Maintain accurate operational records, analyse performance data and provide reports and updates to management when required.
- Oversee the management of tools, equipment and vehicles, ensuring they remain compliant, well-maintained and fit for purpose.
- Build strong relationships with clients, customers and internal stakeholders, providing excellent service and resolving issues where required.
- Work collaboratively with office and field-based teams to identify opportunities for continuous improvement.
As with any leadership role, there may be additional responsibilities as the business evolves. We'll expect you to work in line with M Group's values, policies and standards at all times.
If you're passionate about safety, enjoy leading people and take pride in delivering outstanding results, we'd love to hear from you.
What you'll bring
We're looking for an experienced people leader who can inspire teams, drive performance and maintain the highest standards of safety and operational excellence.
You'll bring:
- Previous experience leading and developing engineering teams within a field-based environment.
- Strong people management skills, with the ability to motivate, coach and support a diverse workforce.
- A solid understanding of operational delivery, resource planning and workforce management.
- Experience managing tools, vehicles and equipment, ensuring compliance, safety and accurate record keeping.
- Confidence using digital systems and business tools to manage performance, maintain records and produce reports.
- A collaborative approach, with the ability to build effective relationships across multiple teams and departments.
- Experience working closely with planning and operational teams to coordinate changes, schedules and business priorities.
- Flexibility to meet the needs of the business, including occasional weekend working where required and with appropriate notice.
- A strong commitment to health, safety and compliance, ensuring these remain at the heart of everything you do.
- Excellent communication skills, with the ability to engage colleagues, customers and stakeholders at all levels.
- A proactive mindset, taking ownership of challenges and continually looking for ways to improve performance, quality and customer service.
Above all, you'll be a supportive leader who takes pride in developing people, delivering results and creating a safe, positive working environment where teams can thrive.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers;
- Company van and fuel card
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend – get rewarded for introducing people to us!
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
· We’re responsible and go further for our people, clients, communities and the planet
· We’re open and seek new and better ways of exceeding expectations
· We’re together and as one team; the whole is greater than the sum of the parts
· We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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