Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Telent delivers a dedicated integration and service provisioning team to Network Rail which is responsible for onboarding new network equipment onto Network Rail’s management platforms and provisioning network services across the fixed telecoms estate. This team ensures that new infrastructure is designed, configured, integrated and brought into service in line with operational, safety, and service-level requirements. It also manages the coordination of change activities, and the implementation of operational readiness procedures to ensure continuity and integrity of telecoms services.
What you’ll do:
We are seeking an experienced and highly skilled lead to oversee the remote integration service provisioning team responsible for delivering high-quality network builds, network designs, and end-to-end service implementations. This role blends technical depth with leadership, requiring strong communication skills, upward reporting, the ability to guide a team, and the capability to interpret and understand complex technical designs and documentation.
This is a leadership role combining design expertise and technical knowledge with team management responsibility. The successful candidate will lead the delivery of integration services from design and validation through to testing, integration, commissioning, and operational handover, ensuring compliance with engineering standards, safety requirements, and customer expectations.
Who you are:
The role would suit an experienced Network Engineering, Service Delivery, Telecoms Provisioning, or Operational Readiness professional with strong stakeholder management and leadership capabilities, you will be required to undertake SC Clearance.
Key Requirements:
- HND (or equivalent) with significant experience leading telecoms, network engineering, or provisioning teams within critical infrastructure or carrier-grade environments.
- Advanced knowledge of network architecture, routing, switching, WAN, fibre, backbone services, design, provisioning, testing, service integration, and operational acceptance, supported by strong Microsoft Visio skills.
- Proven ability to interpret complex technical and business requirements, manage stakeholders, utilise OSS platforms such as SolarWinds and UNEM , and deliver effective reporting, problem-solving, and service assurance.
- Lead, mentor, and develop a team of Provisioning Engineers.
- Manage team performance, workload planning, and resource allocation.
- Act as the senior escalation point for technical and service delivery issues.
- Promote a strong culture of safety, quality, and continuous improvement
- Oversee remote integration and service provisioning activities across the telecoms network.
- Validate and assure network designs against operational and customer requirements.
- Review technical documentation, network topologies, and implementation plans.
- Ensure network services are delivered in line with established engineering standards.
- Maintain provisioning standards, procedures, and technical guidance.
- Ensure compliance with network acceptance, commissioning, and deployment frameworks.
- Monitor and manage risks, quality issues, and corrective actions.
- Act as Contractor's Responsible Engineer (CRE) where required.
- Drive improvements in provisioning processes, tooling, and automation.
- Lead investigations into delivery issues and service-impacting incidents.
- SC Clearance – will be required for this role
What we offer:
A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:
- 26 days holiday, plus public holidays, and the option to buy or sell days annually
- Company pension scheme
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
At Telent, we’re committed to creating an inclusive culture where everyone feels valued, supported, and able to thrive. We welcome applicants from all backgrounds and encourage diverse perspectives across our teams.
We are guided by our values and behaviours:
Be Inclusive
Take Responsibility
Collaborate
Be Customer-focussed
Join us and help deliver critical infrastructure projects that make a real difference.
It’s an exceptional time to be a part of M Group.
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