Head of Marketing & Communications, Water

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.  

Where will you be working? 

As an organisation, there is little we don’t do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 14,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom. 

Want to come and be a part of it?  

What will you be doing? 

As Head of Marketing & Communications, you'll partner with senior leaders in our Water Division to develop and deliver a strategic marketing and communications approach that enhances reputation, strengthens client relationships, and supports business growth across the division. 

With a strong focus on marketing and work-winning activity, you'll create compelling campaigns, content, and narratives that showcase the division's capabilities, differentiate M Group in the market, and support the pursuit of new opportunities. You'll work closely with leadership teams to align communications and marketing activity with business priorities, providing trusted advice and helping shape effective stakeholder engagement strategies. 

You'll also support colleague engagement and employer brand initiatives, develop impactful case studies and success stories, and act as the key link between the Water division and the central Marketing & Communications team to ensure consistent, high-quality delivery across all channels. Working at both a strategic and operational level, you'll influence senior decision-making while helping drive growth, engagement, and reputation across the division. 

What you’ll bring: 

• Extensive experience in marketing with strong evidence of translating business priorities into effective strategies and delivering measurable business outcomes. 

• Track record of developing and delivering successful integrated approaches that support growth, business performance, reputation and engagement.  

• Significant experience partnering senior stakeholders and cross-functional teams in complex, fast-paced organisations, with the credibility and judgement to advise, influence, and constructively challenge. 

• Excellent written and verbal communication skills, with strong editorial judgement and attention to detail, combined with a willingness to get hands-on with delivery where needed.  

• Highly organised with strong prioritisation and delivery skills, with the ability to manage competing demands, make sound judgements, and maintain focus on the activity that will have the greatest impact. 

• Ability to distil complex information into clear, compelling narratives tailored to different audiences. 

• Strong commercial awareness and business acumen, with an understanding of how communications and marketing can support growth, reputation, employee engagement, and client outcomes. 

• Confident operating in ambiguity and change, with the ability to quickly understand complex business issues and translate them into clear communications and marketing priorities. 

• Experience using insight, audience understanding, and measurement to inform strategy and improve effectiveness 

What’s in it for you?   

We offer a range of benefits designed to support your life in and out of work, some of which include;  

• Matched or contributory pension scheme  

• Online GP service, 24 hours a day, 365 days a year    

• Employee assistance programme   

• My Rewards portal, access to 1000’s of retail discounts   

• Life assurance  

• Cycle to work, salary finance and give as you earn schemes  

• Enhanced maternity, paternity leave and adoption leave   

• Reward and recognition scheme  

In addition, this role offers;   

• Company car (or allowance) and fuel card with a range of EV and hybrid vehicles to choose from  

• My Car Choice our salary sacrifice EV/ Hybrid car scheme   

• Private health care and health care cash plan for you (and your family)   

• Discretionary bonus scheme  

• 25 days annual leave plus bank holidays   

• Recommend a friend – get rewarded for introducing people to us!  

About us 

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.  

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. 

• We’re responsible and go further for our people, clients, communities and the planet 

• We’re open and seek new and better ways of exceeding expectations 

• We’re together and as one team; the whole is greater than the sum of the parts 

• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life 

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. 

It’s an exceptional time to be a part of M Group. 

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. 

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. 

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