Right across
infrastructure, there’s a requirement to not only maintain, but also renew and
reimagine. Whatever stage you’re at in your career; with us you’ll have an
opportunity to grow and develop. Delivering essential infrastructure services
for life, while being safety first, and client and customer centric in
a friendly, fun and respectful environment where you are encouraged to
thrive.
Where will
you be working?
At M Group
Telecom, we’re enabling and enhancing telecom networks, playing a lead role in
the delivery of our tech enabled future.
We deliver full
network cycle services for fixed, private and mobile operators.
Private networks- We find the best
technology, manage assets and refresh systems. With 24/7 network operations, we
keep things running smoothly, while operating comprehensive network repair and
maintenance to keep everything in top shape.
Want to come
and be a part of it?
What will you do?
- Team Leadership & Development:
Build a self-led, high-performing team that demonstrates customer-focused behaviours and a culture of ownership. Support the Regional Operations Manager in setting clear expectations and performance standards and underpin team utilisation and flexibility with a robust training strategy. Lead from the front in embracing business change and transformation programmes focused on cost, revenue, customer, and people.
Execute and deliver all programmes of work across your patch, ensuring performance and quality metrics support revenue and customer on-time service delivery. Collaborate with the Regional Operations Manager to ensure all planned and reactive engineering works are completed on the day, to the required specification and standards. Maintain accurate and timely updates to records and systems in line with business and client requirements.
Ensure a culture of safety in your team through training, support, checks, and safety engagement. Conduct regular inspections and certifications on all engineers’ equipment and tools. Work closely with the Regional Operations Manager and internal SHEQ teams to meet all safety standards, championing a ‘zero harm’ mentality and compliance with risk assessments and safe working practices.
- Resource & Asset Management:
Ensure your team is equipped for the job with appropriate tools, PPE, and vehicles, monitoring quality through regular inspections. Oversee asset management processes and fleet requirements, ensuring compliance and suitability in line with company expectations.
- Stakeholder Engagement & Collaboration:
Develop strong working relationships across all business stakeholder partners, working collaboratively to improve customer outcomes and business performance. Act as a key interface for clients and internal teams, supporting the Regional Operations Manager in stakeholder engagement and operational readiness.
- Reporting & Administration:
Provide general reporting both internally and with the customer. Ensure all personal administration is kept up to date and all work is carried out in accordance with company quality procedures.
Support the Regional Operations Manager in driving business improvement and change initiatives, investigating underperformance, and implementing improvement plans.
Participation in the on-call rota may be required. Other duties may include but not be limited to: Attend site surveys to enable the production of design and requirement documents. Assist with compiling technical BOMs, designs, and high-level plans for accurate quotations. Support Field Engineers with installation, commissioning, and handover of a wide range of technologies.
What will you bring?
- Competence:
Results-driven, with a track record of operational grip and integrity. Able to deliver results that matter for customers and the business by balancing cost, quantity, quality, and empowerment.
- Skills:
Strong IT skills (including Microsoft products and CLI commands)
- Effective written and oral communication
- organisational skills, ability to build strong stakeholder relationships.
- Capable of influencing and negotiating to achieve business and customer outcomes.
What’s in it for you?
We offer a range of benefits designed to support
your life in and out of work, some of which include.
- Matched or contributory pension
scheme.
- Online GP service, 24 hours a day, 365
days a year.
- Employee assistance programme.
- My Rewards portal, access to 1000’s of
retail discounts.
- Life assurance.
- Cycle to work, salary finance and give as
you earn schemes.
- Enhanced maternity, paternity leave and
adoption leave.
- Reward and recognition scheme
In addition, this role offers;
- Company car and fuel card with a range of EV and hybrid vehicles to choose from
- Health Care Cash Plan, giving you the
ability to claim back medical expenses for things like dental, eyecare and
physiotherapy and much more!
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend – get rewarded for
introducing people to us!
About us
We want to be an employer of choice and a great place to work,
attracting diverse and talented people, who join us and make a difference.
We’re one of the Top 100 UK companies actively supporting and recruiting
veterans. Our ENABLE inclusion networks bring together people who have a shared
passion, to help create an environment where everyone belongs.
Our values help to shape our
culture and how we work with one another. We recruit with these values in mind,
to ensure your aspirations, and ways of working, align with ours.
· We’re responsible and go further for our
people, clients, communities and the planet
· We’re open and seek new and better ways of
exceeding expectations
· We’re together and as one team; the whole is
greater than the sum of the parts
· We’re ambitious and embrace opportunity, to
lead essential infrastructure services for life
Whether you’re a trainee,
apprentice or graduate, or progressing through your career, our people benefit
from industry recognised programmes, training and development.
It’s an exceptional time to be a
part of M Group.
Please note: Occasionally, job adverts
might be closed before the stated closing date. Do apply as soon as possible to
ensure your application is considered.
For certain roles, successful candidates will be
subject to 3rd party background checks as part of the hiring
process. Some roles require drug and alcohol testing as part of induction and
onboarding.
#MGROUPT INDNAT for UK