Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
As an organisation, there is little we don’t do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom.
Want to come and be a part of it?
What will you be doing?
You'll be at the heart of our enterprise technology landscape, supporting and enhancing the applications, platforms and services that connect to and extend our Oracle Cloud environment. You'll help ensure critical business systems remain secure, reliable and fit for the future.
You'll take ownership of our data and reporting ecosystem, managing end-to-end data flows, monitoring ETL processes and resolving integration issues. You'll also help shape our reporting strategy as we evolve into Microsoft Fabric and Power BI.
You'll partner with stakeholders across the business, translating requirements into practical technology solutions, solving complex technical challenges and supporting the delivery of system enhancements, upgrades and new capabilities.
You'll drive continuous improvement across our technology estate, identifying opportunities to automate processes, improve user experience and maximise the value of the platforms and services that support our business operations.
What you’ll bring
- Strong experience within Data & Analytics, reporting and business intelligence environments.
- Expertise in SQL Server, PL/SQL, SSIS, SSRS and Power BI.
- Experience supporting, administering and improving business applications, technology platforms and data solutions.
- Strong knowledge of application support, technical troubleshooting, change control and service management.
- Experience managing system integrations, access controls, testing, deployment and documentation.
- Ability to translate business requirements into practical technical solutions and improvements.
- Strong analytical, problem-solving and stakeholder management skills.
- Excellent written and verbal communication skills.
- Experience working within ITIL-aligned support environments.
Desirable
- Experience with Microsoft Fabric, Power BI and business process automation tools.
- Exposure to enterprise SaaS platforms, custom applications and platform extensions.
- Experience supporting cloud-hosted technology services.
- Experience working with third-party suppliers and managed service providers.
- Knowledge of finance, treasury, compliance or operational business systems.
- Understanding of service transition, release management, UAT and regression testing.
- Awareness of application dependencies, security controls and support models.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers;
- Private health care and health care cash plan for you
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend – get rewarded for introducing people to us!
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
#MgroupG IND1