Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
M Group Highways
At M Group Highways, we’re supporting the safe transportation and movement of people across the UK.
We don’t just build roads and bridges- we’re building a better future, creating lasting social value that gives back to the communities in which we work.
You’ll be joining our Highways maintenance team, as the UK’s number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes.
We are seeking an experienced and forward-thinking Operational Manager to lead the operational development and delivery strategy for the procurement of the next generation of Maintenance and Response Contracts (M&R2).
This is a pivotal leadership role, working at the forefront of one of the UK’s most significant infrastructure procurements and playing a key role in shaping how future highways maintenance services will be delivered.
Want to come and be a part of it?
What will you be doing?
As Operational Manager, you will act as the operational lead throughout the procurement stage, responsible for developing the operational delivery model, supporting bid development, and ensuring the business is positioned to successfully mobilise and deliver future contracts.
You'll work closely with commercial, bid, and executive teams to develop innovative, efficient, and deliverable operational solutions aligned with the evolving National Highways contract model.
You'll act as the Operational Lead for the procurement of National Highways Maintenance and Response Contracts. Developing operational delivery strategies, structures, and resource models.
You'll lead operational input into the bid and procurement process.
Support the development of contract methodologies, mobilisation plans, and delivery approaches.
Leading operational engagement with key stakeholders and supply chain partners.
You'll support pricing, programming, and risk identification from an operational perspective and help shape innovative and efficient delivery solutions aligned with client objectives.
Supporting transition planning from procurement through mobilisation and into delivery.
You'll provide operational leadership and credibility throughout the procurement process.
What you’ll bring
What’s in it for you?
We are seeking a proven operational leader with deep highways maintenance experience and strong knowledge of National Highways contracts.
- Proven experience in an Operational Manager, Contract Manager, or Senior Operations role within highways maintenance
- Direct experience working on National Highways Maintenance and Response or equivalent strategic road network contracts
- Strong understanding of highways maintenance delivery, including incident response, cyclical maintenance, and scheme works
- Experience supporting or leading procurement, mobilisation, or contract start-up phases
- Strong leadership capability with the ability to influence at senior level
Experience developing delivery models, resource planning, and operational strategies
- Strong stakeholder and client engagement skills
- Significant operational leadership experience within highways maintenance or infrastructure
- Strong understanding of National Highways operational and performance requirements
- Knowledge of network operations, maintenance standards, and response requirements
- IOSH / NEBOSH or equivalent safety qualification – desirable
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers;
- Company car and fuel card with a range of EV and hybrid vehicles to choose from
- My Car Choice our salary sacrifice EV/ Hybrid car scheme
- Private health care and health care cash plan for you and your family
- 28 days annual leave plus bank holidays
- Recommend a friend – get rewarded for introducing people to us!
- Holiday purchase scheme
- Personal Accident Cover
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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